We at The SEO Adviser believes in helping all customers as far as possible and has consequently prepared a thoughtful refund and cancellation policy. There may be some case of customer dissatisfaction due to many reasons.
In case of dissatisfaction with our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
1.)Domain Name Registration Services: Once you purchase your Domain Name, you are its owner and it cannot be “canceled” until the duration of the domain term has expired. Domain names are controlled worldwide by Internet Corporation for Assigned Names and Numbers (ICANN ) organization and we do not have any control over.
2.)No cancellations are entertained for those services that the Profitbydigital had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions.
3.)Services will automatically renew until a service is canceled. If you do not wish to renew your Monthly or Annual Service agreement you must cancel your account by sending an email to us.
4.)Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.
5.)If any work is canceled by the customer in between the work process, the company will be liable to take payment up to the work. Once work is completed, the customer has to pay the complete payment for the work.
6.)If customers request for the refund before we started work and have not purchased the digital marketing & promotion materials or domain, hosting any templates then the company will refund advance payment within 7 days after cancellation request.
7.)Once company purchase digital marketing & promotion materials or domain name, hosting, any templates, etc. on behalf of customers, you can not request for the refund for these services or products.
1.)In case, any client is not completely satisfied with our services may request for the refund within 7 days from the contract date. All refunds will take the maximum of 7 working days to process and it will be refunded in your account
2.)If paid by 3rd party payment gateway, refunds will be issued to the same at the time payment gateway of purchase.
3.)Domain Name Registration/Domain Transfer or other domain related services is NOT refundable. Once you purchase your Domain Name, you are its owner and it cannot be “returned” until the duration of the domain term has expired.
H. No – 1612/18, Uttor Racecourse, Sadar
Comilla -3500, Bangladesh